# Cannot access file through windows10

**URL:** <https://discuss.pynq.io/t/cannot-access-file-through-windows10/1756>\
**Category:** Support\
**Created:** [September 17, 2020, 7:09am UTC](https://discuss.pynq.io/t/cannot-access-file-through-windows10/1756 "2020-09-17T07:09:57Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![shalom](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.pynq.io/shalom/32/1308_2.png) [@shalom](https://discuss.pynq.io/u/shalom)\
**Post date:** [September 17, 2020, 7:09am UTC](https://discuss.pynq.io/t/cannot-access-file-through-windows10/1756/1 "2020-09-17T07:09:57Z")

</div>

Hello

I can ping my pynq board and I can access the file on my board through jupiter notebook but I cannot access file on PYNQ through windows explorer  
I tried \pynq\xilinx and \192.168.2.99\xilinx but it have no acess , it return an error “”  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/pynq1/original/2X/0/0f9e1eba0bb89c32c28b1b29aaf201cc878adb24.png)

Any idea ?

Thanks you  
Shalom

---

<div class="post-metadata">

**Author:** ![cathalmccabe](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.pynq.io/cathalmccabe/32/3348_2.png) [@cathalmccabe](https://discuss.pynq.io/u/cathalmccabe)\
**Post date:** [September 17, 2020, 7:48am UTC](https://discuss.pynq.io/t/cannot-access-file-through-windows10/1756/2 "2020-09-17T07:48:22Z")

</div>

Try map this path as a drive. When you map the drive, you need to add the credentials for the PYNQ board user/password= xilinx

Cathal

---

<div class="post-metadata">

**Author:** ![shalom](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.pynq.io/shalom/32/1308_2.png) [@shalom](https://discuss.pynq.io/u/shalom)\
**Post date:** [September 17, 2020, 3:02pm UTC](https://discuss.pynq.io/t/cannot-access-file-through-windows10/1756/3 "2020-09-17T15:02:12Z")

</div>

Thank you !