# Package installation problem

**URL:** <https://discuss.pynq.io/t/package-installation-problem/5312>\
**Category:** Support\
**Created:** [March 4, 2023, 7:13pm UTC](https://discuss.pynq.io/t/package-installation-problem/5312 "2023-03-04T19:13:22Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![marioruiz](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.pynq.io/marioruiz/32/2177_2.png) [@marioruiz](https://discuss.pynq.io/u/marioruiz)\
**Post date:** [March 6, 2023, 12:29pm UTC](https://discuss.pynq.io/t/package-installation-problem/5312/2 "2023-03-06T12:29:01Z")

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Hi @riah,

Welcome to the PYNQ community.  
It would appear that your board is not connected to the Internet. Your issue, is the same as this one

> [@Ping: connect: Network is unreachable](https://discuss.pynq.io/t/ping-connect-network-is-unreachable/5298):
>
> Hi everyone, i would like to install google-cloud-storage to store pictures. I can connect myself to the jupyter server : [http://192.168.2.99:9090](http://192.168.2.99:9090). I tried to install it with : pip3 install google-cloud-storage / pip install google-cloud-storage but I have got this mistake : I tried to reach [google.com](http://google.com) and add nameserver 8.8.8.8 in the resolv.conf file but I have this error : “ping: connect: Network is unreachable” Best regards, Lucas

Mario

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