# Read Me: How to ask a question on the forum, and FAQs **URL:** \ **Category:** Support\ **Created:** [March 25, 2020, 10:58am UTC](https://discuss.pynq.io/t/read-me-how-to-ask-a-question-on-the-forum-and-faqs/1057 "2020-03-25T10:58:39Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![cathalmccabe](https://sea1.discourse-cdn.com/flex019/user_avatar/discuss.pynq.io/cathalmccabe/32/3348_2.png) [@cathalmccabe](https://discuss.pynq.io/u/cathalmccabe)\ **Post date:** [March 25, 2020, 10:58am UTC](https://discuss.pynq.io/t/read-me-how-to-ask-a-question-on-the-forum-and-faqs/1057/1 "2020-03-25T10:58:39Z")
# How to post a question on the PYNQ forums This post is intended to cover information you should include when posting a question on the forums, to help you get a better/faster response to your issue. Please include as much of the following information as you can including: 1. A **simple title** summarizing the post 2. Pick the **correct category** for your post 3. \*\* PYNQ Version\*\* you are using. E.g. Image v2.5 or the contents of the `REVISION` file in the home directory of the image 4. Are you using a standard (precompiled) image, or did you customize, or build your own image? 5. Which board(s) or device(s) you are using e.g. Pynq-Z1/Pynq-Z2/ZCU104/Ultra96v1/Ultra96v2/Custom board e.g. Alveo U200/Alveo U250/AWS F1 If you are using a custom board, please indicate which Zynq/Zynq Ultrascale device, and how you built your image 6. Detailed **description of your problem** , including where possible/appropriate source code (for your software, IP (HDL/HLS), Python code), screenshots (E.g. of a Vivado IPI block diagram) and anything else that may be useful. 7. Copy and paste **Error messages** 8. Detailed **steps to reproduce** the problem 9. Detailed steps you have tried to resolve the problem ### Tips - Please only copy and paste short snippets of text from code/reports. Files can be uploaded to this forum in native format, or as a .zip where format is not supported for upload. - Avoid screenshots of code/error messages/text - Please use Markdown to format code and make post easier to read - Add a language for specific formatting: ```python - Rather than copy and paste code from a notebook, [http://gist.github.com/](http://gist.github.com/) is a great way to upload and notebook. You can share a link to the gist in your post. # Frequently Asked Questions / Reoccurring Issues ### Xilinx/FPGA questions For questions that are not specific to PYNQ (E.g. how to I do something in the Xilinx tools) it may be better to search, then post in the relevant section of the Xilinx forums. [https://forums.xilinx.com/](https://forums.xilinx.com/) ### Linux questions The PYNQ image is based on Ubuntu. For questions related to Ubuntu, you may be better doing a google search, or asking on relevant forums. E.g. “How do I configure XX in Linux?” For PYNQ you can usually search for/ask, “How do I do XX on the command line?” [https://ubuntuforums.org/](https://ubuntuforums.org/) ### Python packages For software related questions for (non-PYNQ) Python packages, (E.g. "How do I install or get XX to work on PYNQ?): Zynq devices use ARM A9 and A53 processors. Raspberry Pi boards uses the same type of processors as Zynq. Raspberry Pi software solutions (“how do I install/how do I use?”) may work for Zynq/PYNQ. E.g. where a pre-compiled Python package isn’t available for ARM (won’t “pip install”) and needs to be installed from source on a PYNQ board, if there is a solution for RPi, it may work on PYNQ. ### PYNQ FAQ The PYNQ documentation includes an FAQ covering how to get connected to the board, and basic trouble shooting: > **[Frequently Asked Questions (FAQs) — Python productivity for Zynq (Pynq)](https://pynq.readthedocs.io/en/v2.5.1/faqs.html)** ### Edit this post This post is a wiki, which means it can be edited by anyone. Please add any information you think may be useful.