I can't open serial port to FTDI FT2232HQ chip in PYNQ-Z2

I have a problem with FT2232HQ chip in my PYNQ-Z2 board.

The problem is the board is working and is detected by Vivado (I can program it), but the device doesn’t show up as (dev/ttyUSB*) device, it shows up as (/dev/ftdi-x) (where x is a random number) and I can’t open a serial port with this device file.

I used lsusb command and I found the chip is correctly detected:

Bus 003 Device 017: ID 0403:6010 Future Technology Devices International, Ltd FT2232C Dual USB-UART/FIFO IC

After that I tried to check the syslog file, and I noticed two weird behaviors, the first is when I connect the board two ttyUSB devices are recognized, not one! /dev/ttyUSB0 & /dev/ttyUSB1.

the second behavior is these two devices are immediately disconnected after they are connected.

Here is the full syslog:

Oct 27 11:45:20 ao20xa kernel: [73109.798748] usb 3-4: new high-speed USB device number 17 using xhci_hcd
Oct 27 11:45:21 ao20xa kernel: [73109.949757] usb 3-4: New USB device found, idVendor=0403, idProduct=6010
Oct 27 11:45:21 ao20xa kernel: [73109.949761] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Oct 27 11:45:21 ao20xa kernel: [73109.949763] usb 3-4: Product: TUL
Oct 27 11:45:21 ao20xa kernel: [73109.949765] usb 3-4: Manufacturer: Xilinx
Oct 27 11:45:21 ao20xa kernel: [73109.949767] usb 3-4: SerialNumber: 1234-tul
Oct 27 11:45:21 ao20xa kernel: [73109.950844] ftdi_sio 3-4:1.0: FTDI USB Serial Device converter detected
Oct 27 11:45:21 ao20xa kernel: [73109.950899] usb 3-4: Detected FT2232H
Oct 27 11:45:21 ao20xa kernel: [73109.951100] usb 3-4: FTDI USB Serial Device converter now attached to ttyUSB0
Oct 27 11:45:21 ao20xa kernel: [73109.951815] ftdi_sio 3-4:1.1: FTDI USB Serial Device converter detected
Oct 27 11:45:21 ao20xa kernel: [73109.951861] usb 3-4: Detected FT2232H
Oct 27 11:45:21 ao20xa kernel: [73109.952058] usb 3-4: FTDI USB Serial Device converter now attached to ttyUSB1
Oct 27 11:45:21 ao20xa mtp-probe: checking bus 3, device 17: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4"
Oct 27 11:45:21 ao20xa mtp-probe: bus: 3, device: 17 was not an MTP device
Oct 27 11:45:21 ao20xa systemd-udevd[18701]: Process '/bin/sh -c 'basename $(dirname $(realpath /sys/devices/pci0000:00/0000:00:14.0/usb3/3-4/device)) > /sys/bus/usb/drivers/ftdi_sio/unbind'' failed with exit code 1.
Oct 27 11:45:21 ao20xa kernel: [73110.089464] ftdi_sio ttyUSB1: FTDI USB Serial Device converter now disconnected from ttyUSB1
Oct 27 11:45:21 ao20xa kernel: [73110.089536] ftdi_sio 3-4:1.1: device disconnected
Oct 27 11:45:21 ao20xa kernel: [73110.089818] ftdi_sio ttyUSB0: FTDI USB Serial Device converter now disconnected from ttyUSB0
Oct 27 11:45:21 ao20xa kernel: [73110.089865] ftdi_sio 3-4:1.0: device disconnected
Oct 27 11:45:21 ao20xa snapd[16139]: hotplug.go:199: hotplug device add event ignored, enable experimental.hotplug
Oct 27 11:45:21 ao20xa upowerd[1835]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.0
Oct 27 11:45:21 ao20xa snapd[16139]: hotplug.go:199: hotplug device add event ignored, enable experimental.hotplug
Oct 27 11:45:21 ao20xa upowerd[1835]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.1
Oct 27 11:45:21 ao20xa systemd-udevd[18701]: Process '/bin/sh -c 'basename $(dirname $(realpath /sys/devices/pci0000:00/0000:00:14.0/usb3/3-4/device)) > /sys/bus/usb/drivers/ftdi_sio/unbind'' failed with exit code 1.
Oct 27 11:45:21 ao20xa upowerd[1835]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb3/3-4
Oct 27 11:45:21 ao20xa ModemManager[1044]: <info>  (tty/ttyUSB0): released by device '/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4'
Oct 27 11:45:21 ao20xa ModemManager[1044]: <info>  (tty/ttyUSB1): released by device '/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4'
Oct 27 11:45:21 ao20xa ModemManager[1044]: <info>  Couldn't check support for device '/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4': Operation was cancelled
Oct 27 11:45:21 ao20xa upowerd[1835]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.0
Oct 27 11:45:21 ao20xa upowerd[1835]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.1

So, I wonder if any one could help fixing this problem.

I found a solution on StackOverFlow, lan Abbott was able to guess the place of the problem specifically.

Here is the solution:
https://stackoverflow.com/questions/64551135/i-cant-open-serial-port-to-ftdi-ft2232hq-chip